Gundam - RX-78-2 E.F.S.F Anorak

• Spot clean only using a damp cloth or soft sponge.
• Do not machine wash or tumble dry.
• Do not iron or apply high heat.
• Avoid harsh detergents or bleach.

Domestic (U.S.)

Orders are processed and shipped from the United States. Some orders may require a signature upon delivery. If unavailable, the carrier may attempt redelivery or hold the package for pickup.

Delivery times are estimates and not guaranteed. We are unable to modify or reroute shipments once dispatched.

For full details, please refer to our Shipping Policy.

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International

We ship to select countries including Canada, the United Kingdom, and Australia. Delivery times may vary due to customs processing.

Customs, Duties & Taxes

Duties, taxes, and import fees are calculated and collected at checkout for most international orders under our Managed Markets system.

In rare cases, additional charges may apply depending on local customs or carrier requirements.

Customs Delays & Delivery Issues

Once shipped, we are not responsible for customs delays or carrier-related delivery issues.

Delivery times are estimates and not guaranteed. We are unable to modify or reroute shipments once dispatched.

For full details, please refer to our Shipping Policy.

Domestic (U.S.)

We offer a 30-day return window from the date of delivery. Items must be unused and in original condition, with all components included.

Sale, Clearance, and Final Sale items are not eligible for returns.

If the return is due to our error (wrong, damaged, or defective item), return shipping is covered. Otherwise, return shipping costs are the customer’s responsibility.

Refunds are issued after inspection within 10 business days.

Delivery & Shipping Issues

Once shipped, the carrier is responsible for delivery. Customers may be required to file a claim with the carrier before we can review or assist.

For full details, please refer to our Returns & Refunds Policy.

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International

All international orders are final sale and not eligible for returns or exchanges.

If an item arrives damaged or incorrect, contact us within 3 days of delivery with photos for review. Resolutions may be provided at our discretion.

Delivery & Shipping Issues

Once shipped, the carrier is responsible for delivery. Customers may be required to file a claim with the carrier before we can review or assist.

Refused or Undeliverable Packages

Packages that are refused, unclaimed, or undeliverable are only eligible for a refund once returned and inspected. Original shipping and related fees may be deducted.

For full details, please refer to our Returns & Refunds Policy.